A Befree Global company

Workforce analytics

Run the operation on what the day actually did.

BeActive measures the whole working day across teams, shifts and sites (time, workload, activity, applications and attendance) and gives leaders, managers and the people being measured the same view of it.

befreeconnect / products / beactive
Real BeActive screenNames and photos hidden
Live status every minute
No keystrokes recorded

01BeActive

Logged in for nine hours is not the same as worked for nine hours.

Attendance and output are easy to report. The hours in between are where cost, capacity and risk actually sit, and where every staffing and billing decision quietly goes wrong.

BeActive separates active time from idle time from time away from the system, so the difference stops being invisible. It looks for patterns, not a daily leaderboard.

02Product tour

See it in BeActive

Real screens from BeActive running at Befree. Names and photos are hidden.

beactive / current-activity
BeActive: Current activity
Current activityWho is active, idle or not logged in right now, with productive hours against the daily target.
beactive / away-time-and-top-applications
BeActive: Away time and top applications
Away time and top applicationsTime away from the system by reason, next to the applications where on-system hours go.

03BeActive

Three things that make it different

The whole day, not just the keyboard

Meetings, phone work and site visits are real work. Away-from-system time is classified rather than penalised, which suits phone-heavy and hybrid teams.

Every employee sees their own data

On by default and not removable, with a visible indicator whenever the agent is running. There is no covert mode.

Shifts and rosters are built in

Rotating shifts, split shifts, multiple sites and separate time zones are first-class, not a spreadsheet bolted onto a timer.

04How it works

From install to a decision worth making

  1. 01

    Install

    Roll the agent out with your existing MDM, or let people install it themselves.

  2. 02

    Measure

    Tracking starts at login. Nobody has to remember to press anything.

  3. 03

    Classify

    Active, idle, meeting and away time separated against your own thresholds.

  4. 04

    Decide

    Weekly and monthly patterns, not a daily leaderboard.

05BeActive

Nine modules, one measured day

Time Tracking

Automatic hours per person, project and shift.

Activity and Idle Time

Active versus idle versus away, with thresholds you set.

Admin Dashboard and Reports

Daily summaries, trends, exceptions and scheduled email reports.

App and Web Usage

Usage grouped into productive, neutral and non-work categories you control.

Attendance and Timesheets

Shifts, late starts, leave and approved timesheets from tracked activity.

Workload Analysis

Who is overloaded and who has room, across teams, processes and sites.

Live Operations View

Who is on shift, active, idle or away right now, against the roster.

Reports and Report Builder

Per-person and custom reports, exported or delivered on a schedule.

Productivity Standards

Activity classification, rating scales and department targets.

06BeActive

Built for how you work

BPO and contact centres

Shift adherence, occupancy and audit-ready records across sites and shifts.

Digital agencies

Where the hours actually go, by person, team and client.

Offshore delivery teams

A fair, consistent view of the day across time zones.

IT and software teams

Focus time, meeting load and context switching for planning.

07BeActive

What it will never do

No keystroke logging

It records that input happened, never what was typed. There is no setting to turn it on.

No webcam, no private messages

These have been asked for and declined.

No covert mode

The agent is always visible to the person being measured.

Screenshots optional

Off by default, set per team and disclosed whenever active.

08BeActive

Works with what you run

  • Email and password sign-in
  • Single sign-on
  • LDAP directory sync
  • Chat and meeting tools
  • Issue and task trackers
  • Payroll and timesheets
  • Excel and PDF exports

FAQ

Frequently asked questions

Short answers to common questions.

Still have a question?

Talk to a specialist. We reply within one business day.

Ask us a questionor call 1300 873 733
Is employee monitoring legal?

In most places, monitoring work activity on company equipment during working hours is lawful when employees are informed. The notice and consent required varies, so check your obligations for each country you employ in. This is not legal advice.

Does BeActive log keystrokes?

No. It records that input activity occurred, never what was typed.

Can employees see their own data?

Yes, by default. Every person sees the same day and week view their manager sees.

How is it installed?

A lightweight desktop agent for Windows and macOS, deployed manually or through your MDM or Group Policy. A typical team is live the same day.

Where is our data stored?

In AWS, in the region matching the country you register from, encrypted in transit and at rest.

How does pricing work?

Per active user per month across four plans, with a discount for annual billing. Contact us for current pricing.

Compliance

Your data, handled properly

Befree is ISO 27001 certified and GDPR compliant. We handle personal information under the Privacy Act 1988 and the Australian Privacy Principles, and under UK GDPR for UK clients. Sensitive fields, such as tax file numbers, are masked before they reach any AI model. Every AI workflow keeps a person reviewing decisions that touch a ledger, a client or a lending outcome.

How we protect your data

Next step

See where your team's day actually goes.

A 20-minute walkthrough using your team structure, not a canned demo.

  • 30-minute demo
  • With your own data
  • Reply within one business day